Stitch

Support

Write to hello@cloudcraftspace.com. Please mention your iPhone model and iOS version.

How long can a video be?

Free copies export videos up to 60 minutes. The one-time unlock removes the limit. Editing is free either way.

I bought the unlock but it isn't showing

On the home screen, tap the ••• button and choose Restore purchase, signed in with the Apple Account you bought it with. Family members using Family Sharing get the unlock automatically.

Which quality should I choose?

Original keeps your clips as they are (photos up to 24 megapixels). 4K and 1080p make a smaller file. Each choice shows its estimated size.

I decluttered by mistake

Open the Photos app, go to Recently Deleted and recover the items. They stay there for 30 days.

Why can't I add a song?

Songs from Apple Music and other streaming services are copy-protected and can't be put inside a video. Use an MP3 or M4A file you own. Make sure you have the rights to the music you use, especially when you share the video online.

Why was a video left out of my project?

When an original is deleted from your library, Stitch can no longer read it, so the project opens without it.